WhenMarch 26, 2026 9:00 AM - 4:00 PM |
LocationPBS Financial Systems Inc 4041 - 128 Avenue SE, Calgary, AB. |
Why Attend?
This is a practitioner’s workshop. Attendees will leave not just with theories, but with dealership-tested methods with blueprints, communication templates, and a renewed sense of ownership over their role. Whether you are an experienced advisor looking to sharpen your edge or a manager looking to standardize excellence across your team, this session provides the foundational elements for a world-class service drive.
RETURNING GUEST SPEAKER
Alana Valino Solis - Author of “Being a Gold Standard Service Advisor” and a career spanning over three decades, Alana is a proven leader and innovator in the automotive service industry. She has built a remarkable track record of transforming underperforming service departments into powerhouses of profitability and customer satisfaction—all from a foundation of zero initial industry knowledge.
Reserve Your Spot Today
A delicious lunch will be provided for participants.
This first session in the MDA Workshop Series is designed specifically for General Managers, Fixed Ops leaders and Owners.
By the end of the day, you’ll leave with a deeper understanding of fixed operations, a toolkit of actionable strategies, and a clear vision for elevating profitability across your store.
This training will be held on March 26th in Calgary.
- The deadline for registrations is one week prior to the course date (March 19, 2026).
- NOTE: No refunds will be issued for cancellations within 5 business days prior to the course date and no-shows.