All things digital from the top experts in the business today. More information is coming soon!
MDA Anual General Meeting /Board Meeting
May 15, 2024
As we start 2024, we are looking to improve communication with our members. Our overarching goal is to reduce the frequency with which you receive emails from us, while still ensuring you receive timely information. As a result, you will start to notice some changes to the newsletter and email updates that we send.
We have consolidated our Training and Events bulletins so that they will be delivered to you each Thursday. Each bulletin will include some general information, features profiling our courses, and the full list of upcoming industry events and training. Please take a few moments each week to review training opportunities for you and your staff.
We want to hear from you. A new communications email address has been set up - firstname.lastname@example.org - to receive your feedback, stories and for advertisers to contribute articles and their monthly ads.
The 2023-24 Q2 (July-September) report has been released by AMVIC. A total of 57 inspections were conducted, with mixed results. You will note that there are still a significant number of issues with Sales above Advertised Price. AMVIC issued a consumer bulletin about all-in pricing, which is the law in Alberta. It further advised consumers, “As all-in advertised pricing is the law, all automotive businesses are required to follow the general codes of conduct. These codes of conduct are legal requirements in Alberta.” Ensure you are following the regulations, and if you need assistance or more information, please contact the MDA office.
The Canadian Automobile Dealers Association (CADA) is pleased to be conducting the national Workforce Study for all CADA members in 2024! Participating dealers will receive a wealth of valuable data and specific comparison reports on various components related to employment at your dealership.
This course is designed for current and prospective Service and Parts Managers working in the automotive industry. Learn how to become an integral part of the customer-handling team by developing professionalism and productivity.
Communication is the cornerstone of success in both personal and professional spheres. This 1-day online seminar aims to equip participants with essential skills and knowledge to navigate the complex landscape of interpersonal interactions that can be applied both in and out of the workplace.
Customer-facing staff have to take everything in stride and do the job day after day. This one-day workshop will train your staff to become more efficient and able to maintain professionalism, even on the toughest days.
Alberta Politics: The Top 5 Stories to Watch in 2024
In Alberta, 2024 promises to be yet another critical year for those pursuing government relations objectives. Now that MLAs have their first sitting period of the new term under their belts, we expect to see things pick up speed quickly, starting with Budget 2024, which will be tabled before the end of February.
Federated Insurance: Emergency contact lists are critical for your business
Happy New Year! As we head into 2024, now is a great time to review and update your emergency contact list. Knowing who to contact in the event of a disaster or emergency can help you better manage stressful situations and get your business back up and running as soon as possible.
That’s why having an up-to-date emergency contact list should be a part of your business continuity and risk management plan.
Securing a Safe Start in 2024: Navigating New Year's Risks and Protecting Your Assets.
As we kick off the new year, it's crucial for us to stay abreast of the challenges facing our industry. Recent reports from the Alberta Motor Association have sounded an alarming note—vehicle thefts in our province have surged by 17%, with an average of 57 vehicles disappearing daily. This statistic should serve as a stark reminder of the need for heightened security measures at car dealerships.
Especially in cold weather, the risk is heightened as motorists inadvertently leave keys in unlocked, idling vehicles. Shockingly, approximately 50% of all stolen vehicles in Alberta are taken with the keys left inside. The implications of vehicle theft extend beyond mere inconvenience; stolen vehicles are often employed in more serious crimes such as break-ins and robberies. To safeguard our communities, we must collectively take action to curb auto theft.
Although this has been an issue since formal workplaces have existed, the current labour shortages and compliance environment are shining new light on a long-standing issue- fatigue in the workplace.
Workplace fatigue increases the likelihood of workplace incidents and injuries. Some of the key areas that are impacted include reduced reaction time, poor judgement, and lack of vigilance. These can have major productivity impacts as well as health and safety risks.
Just like any other risk, fatigue in the workplace should be managed and assessed. This includes ensuring that you have done a hazard assessment and have appropriate controls, policies, and procedures in place to mitigate the risks of workplace fatigue.